AI agents as an execution layer between staff, data and software, with a focus on ROI, governance, cybersecurity, reversibility and technological dependency.
Agent-based AI is moving from assistance to execution. As agents become embedded in business software, companies must decide whether they are building a productive asset or creating a new layer of strategic dependency.
The second quarter of 2026 marked a shift in scale. AI agents are no longer mere assistants capable of drafting or summarizing.
They are becoming an execution layer between staff, data and software: they search for information, update a CRM, organize a supply chain or trigger an operation based on an objective.